Terms of service

Welcome to Elorielle. These Terms of Service govern your use of our website and any purchases made through our online store. By accessing our website or placing an order, you acknowledge that you have read, understood, and agreed to these Terms.

1. Eligibility

By using this website, you confirm that:

  • You are at least 18 years old or are using the website under the supervision of a parent or legal guardian.
  • All information you provide is accurate, current, and complete.
  • You will use this website only for lawful purposes and in accordance with these Terms.

Elorielle reserves the right to refuse service or terminate access if these Terms are violated.

2. Products & Availability

We make every effort to ensure that product descriptions, images, colors, measurements, and pricing are as accurate as possible.

However:

  • Colors may vary depending on your screen settings.
  • Measurements may differ slightly due to manual measuring.
  • Product availability may change without notice.

We reserve the right to discontinue or update products at any time.

3. Orders & Payment

All prices displayed on our website are listed in USD (United States Dollars).

Payment must be successfully completed before an order can be processed.

We reserve the right to refuse or cancel any order if:

  • Payment cannot be verified.
  • Pricing or inventory errors occur.
  • Fraudulent or suspicious activity is detected.
  • Shipping restrictions apply.

If payment has already been processed, any canceled order will receive a full refund.

4. Shipping

Processing and delivery times provided on our website are estimates only.

Shipping may be delayed due to circumstances beyond our control, including:

  • Carrier delays
  • Severe weather
  • Customs inspections
  • Public holidays
  • Incorrect shipping information

Please note:

  • We do not ship to APO, FPO, or DPO military addresses.
  • Shipping addresses cannot be changed once processing has begun.

Please refer to our Shipping Policy for complete shipping information.

5. Returns & Refunds

Returns and refunds are handled according to our Return & Refund Policy.

Items must satisfy all return requirements before a refund can be approved.

6. Intellectual Property

All content on this website, including but not limited to:

  • Logos
  • Product photographs
  • Graphics
  • Icons
  • Product descriptions
  • Website design
  • Text and branding

is the property of Elorielle and is protected by applicable intellectual property laws.

No content may be copied, reproduced, modified, distributed, or used without prior written consent.

7. Acceptable Use

Users agree not to:

  • Use the website for illegal or unauthorized purposes.
  • Attempt to gain unauthorized access to our systems.
  • Upload viruses or malicious software.
  • Interfere with the security or operation of the website.
  • Submit false or misleading information.

Failure to comply may result in account suspension or order cancellation.

8. Third-Party Websites

Our website may contain links to third-party websites.

These links are provided for convenience only. Elorielle is not responsible for the content, services, or privacy practices of external websites.

9. Disclaimer

This website and all products are provided on an "as available" and "as is" basis.

To the fullest extent permitted by law, Elorielle disclaims all warranties, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and uninterrupted website availability.

10. Limitation of Liability

Elorielle shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use of this website or the purchase of our products.

Our maximum liability shall never exceed the amount paid for the applicable order.

11. Updates to These Terms

We reserve the right to revise these Terms of Service at any time.

Any updates will become effective immediately after being published on this page. Continued use of our website constitutes acceptance of the revised Terms.

12. Governing Law

These Terms shall be governed and interpreted in accordance with the applicable laws of the United States.

Any disputes arising from the use of this website shall be resolved through the appropriate courts with jurisdiction.

If you have any questions regarding these Terms of Service, please contact support@elorielle.com. Our customer support team will respond within 24–48 business hours.